Got a question? Have a look below and if you can't find an answer please get in contact with us at firstname.lastname@example.org
Please refer to our sizing chart for sizing information. We are always here to help, just send us a message and we’ll get your sizing questions answered.
PayPal | Credit Card | afterpay
- You do not need a PayPal account to purchase from our store. However, if you already have a PayPal account, you may use your account as your payment method.
- afterpay is available through our store which offers, a shop now - pay later - interest free option. For more details please click here.
- We aim to get your goods to you as quickly as possible! Please allow 2- 3 business days for your order to posted and up to 5 business days (Australia only) for it to be rocking in your hands!
- Please allow for 14 days after postal notification for international shipments, international shipment could be delayed also due to destination and customs processing.
- Shipping is available within Australia and Internationally
- If you would like your item quickly, please contact me for an express option.
***International buyers- Import duties, taxes and charges are not included in the item price or postage charges. These charges are the buyers responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Refunds and Exchanges
Customer satisfaction is a high priority here at Scarlett Red Designs.
- Unwashed and unworn items should be returned within 14 business days.
- All postage costs are the buyer’s responsibility.
- As soon as the item is received a refund will be issued for the returned item/s.
- Refunds are only processed after reviewing the returned items.
- We can offer an exchange if items are available.
- Please email us before sending your items back.
We cannot exchange or offer a refund on an item purchased on SALE, unless it is faulty.
Still need a question answered? Simply send us an email and we will get back to you with an answer!